Terms of service
Article 1. Scope of Application and Modification of the General Conditions of Sale
These general conditions of sale apply to all orders placed on the website www.domaine-geneletti.com
The present conditions of sale are concluded, on the one hand, by the company SCEV Domaine Geneletti with the capital of 65 790 euros, whose registered office is located 14 rue Saint Jean 39210 Château-Chalon, registered with the register of the trade and companies of LONS LE SAUNIER (39) under number 414418970 hereinafter referred to as "CESV Domaine Geneletti" and, on the other hand, by any natural or legal person wishing to make a purchase via the website of "www.domaine-geneletti.com "hereinafter referred to as" the buyer ".
SCEV Domaine Geneletti reserves the right to adapt or modify at any time these terms and conditions of sale. In case of modification, it will be applied to each order the general conditions of sale in force on the day of the order.
Article 2. Availability of products
Our product offers and prices are valid as long as they are visible on the site, while stocks last.
Upon receipt of your order, we check the availability of the product (s) ordered (s) and we keep you informed of the delivery time if the product (s) ordered (s) is not in stock. In case of unavailability, we commit ourselves within 30 days from the validation of the order is to deliver you the product ordered or to offer you a similar product at a similar price or to refund you.
The date of validation of the order corresponds to the date of the reception of the check.
In case of out of stock on one of the products of your order, we ship the rest of your order, accompanied by an information message.
Article 3. Validation of the orders and electronic signature (law of March 13, 2000 on the electronic signature).
Any order signed by the consumer by "double click" is an irrevocable acceptance that can be challenged only within the limits provided in these terms and conditions of sale on the same basis as the "right of withdrawal" and "out of stock" ". The "double click" associated with the authentication and non-repudiation procedure and the protection of message integrity constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature.
Article 4: Price
SCEV Domaine Geneletti reserves the right to change prices at any time but agrees to apply the rates in effect that you have been indicated at the time of your order, subject to availability on that date.
Article 5: Terms of Payment and Security
Orders are final only when they have been confirmed by the buyer. The payment of products will be done by check or transfer. The check will be sent to the address indicated on the order form. The transfer will be made to the account of SCEV Domaine Geneletti, whosee IBAN is indicated in the order form. It intervenes in full as soon as the order is confirmed by the customer on the website. An invoice will be issued by SCEV Domaine Geneletti at the request of the client. An invoice can be sent to him by email, or to his billing address. In addition, all banking information you provide us with when you buy online, are not stored, visible on the internet, or communicated to some thirds. SCEV Domain Geneletti certifies the confidentiality of your data.s.
Title retention clause :
The products remain the property of SCEV Domaine Geneletti until full payment of the prize by SCEV Domaine Geneletti. However, upon delivery, the risks associated with the goods delivered are transferred to the customer.
Default of payment:
SCEV Domaine Geneletti reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is being administered .
Anti fraud controls:
In order to avoid fraud, our services will be able if they deem it necessary, to ask you all the parts necessary to the unblocking of your order: proof of residence and debit to your name, etc ... These requests are made by email, then by mail with AR.
Article 6: Terms of delivery
For a delivery in metropolitan France. Outside metropolitan France, please contact us .:
The cost of participation in the preparation and shipping will be specified on the site during the validation of your order. In the case where more than one shipment is required for an order, this contribution to the processing and shipping costs will only be charged for one shipment. SCEV Domaine Geneletti can not be held responsible for the consequences due to late delivery by the carrier.
Generalities :
The products are delivered to the delivery address you indicated to us during the ordering process. The indicated deadlines are average deadlines and correspond to the delays of treatment, preparation and routing of your order. In case of deliverable items at different dates given their availability, the delivery time of all products ordered is based on the longest time. SCEV Domaine Geneletti reserves the right to split deliveries. For reasons of follow-up of the parcels, it is impossible for us to deliver the orders in the bases or other premises of the armies.
Delivery time :
For all validated orders delivery times are more or less 10 days from the date of acceptance of payment by the bank. This is an average time depending on the destination, the shipping method and the availability of the item. Exceeding this deadline can not result in any cancellation of the order, no reduction in the price paid by the buyer, and no payment for damages, as soon as the customer is delivered within 30 working days , following the confirmation of his order. Beyond this period of 30 days, the customer may request the refund of non-dispatched items. You must apply to SCEV Domaine Geneletti: send a message through the "Contact" page of the website. This message must include your name, e-mail address, order number, products to be refunded and any explanations). The order must be registered on the website before noon, or before 11 am if it is a first order or if the coordinates have changed. Heavy or bulky packages: Delivery is made at the landing door, with your help if necessary. For any order with multiple items, in case of non-delivery date of an unavailable item, a message will be sent to notify you of the waiting time and delivery of the item. If the order includes different items you should expect to receive them in multiple deliveries.
Delivery Methods:
The ordered product is delivered by an independent carrier, according to the nature of the product ordered and at the exclusive initiative of the seller, to the address appearing on the order form. For delivery outside mainland France: The choice of delivery method depends on the weight and value of the items.
Classic Delivery:
We remind you that the classic delivery does not include the delivery of the parcel at the customer. Your parcel will be delivered in front of your home if it is a house, or at the foot of the building if you are in an apartment. As a result, you must plan for the rise of your package.
From the package to the Delivery:
You must check the conformity of the goods delivered at the time of delivery and before signing the delivery note (CARRIER). You must indicate on the delivery note and in the form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product ...). This check is considered to have been made once the buyer, or a person authorized by him, has signed the delivery note. You must also confirm these reservations by registered mail to the carrier no later than three working days after receipt of the item (s) and send a copy of this letter to SCEV Domaine Geneletti, return service, 14 rue Saint Jean, 39210 Château Chalon, La France. If products need to be returned, they must be returned within seven business days of delivery. Any complaint formulated outside this period can not be accepted. The return of the product can only be accepted for products in their original state (packaging, accessories, instructions ...). If at the time of delivery, the original packaging is damaged, torn, open, then you must check the condition of the items. If they have been damaged, you must refuse the package and note a reserve on the delivery note (package refused because open or damaged).
Article 7: Responsibilities
SCEV Domaine Geneletti can not be held responsible for the breach of the contract concluded in case of fortuitous event, force majeur.
Article 8: Right of withdrawal
In accordance with Article L.121-16 of the Consumer Code, the consumer has a period of 7 days from the date of delivery of his order, to return any item does not suit him and ask the exchange or refund without penalty, except for the cost of return. Before you return your product, you must have your return agreement number as indicated below. The product must be returned in good condition, accompanied by all accessories (manuals etc ...), in its original packaging, and not used.
Return procedure:
You have a period of 7 days from receipt to notify SCEV Domaine Geneletti of your desire to return the product that does not suit you or not in accordance with the order. To make a return you must make a request to SCEV Domaine Geneletti to see you assign a return number (for this, send a message through the page "Contact us" of the website.This message must mention your name, address e-mail, order number, products to be returned and possible explanations). Any return not benefiting from his number will not be accepted by our services. It will be automatically returned. The cost of return in the event of a withdrawal will be your responsibility. The cost of return for a product declared not in conformity with the order or defective upon delivery, will be borne by SCEV Domaine Geneletti: we will refund the costs of preparation and shipping and the cost of returning the package based on on the mode of delivery colissimo or parcel post. For packages over thirty kilograms, the return procedure will be studied by SCEV Domaine Geneletti. This right of return can only be accepted for complete products, in their original condition (packaging, accessories, instructions ...) with a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer are not included. We promise to make an exchange or refund within a maximum of 30 days after receipt of the products by us. No sending against refund will be accepted for whatever reason.
Article 9: Guarantees and after-sales
For the products bought on www.domaine-geneletti.com, we remind you that you benefit from the legal guarantee of latent defects in application of articles 1640 and following of the civil code.
Article 10: IT Provisions and Freedoms
At any time, you have the right to access, modify, rectify and delete data concerning you (article 34 of the "Informatique et Libertés" law of 6 January 1978). unsubscribe from the newsletter or send us an email to contact@domaine-geneletti.com You can also apply to our services by mail to: SCEV Domaine Geneletti - 14 rue Saint Jean - 39210 Château Chalon FRANCE.
Article 11: Intellectual Property
All intellectual property rights attached to the Product, and assigned in the context of these General Conditions of Sale to the Customer remains, without reservation, the full and entire property of the manufacturers. The same applies to trademarks, designs, copyrights and other rights that remain the exclusive property of their rightful owners. Any reproduction or use of one of the intellectual property rights mentioned above is subject to the express and prior authorization of the various rights holders.
Article 12: Company contact information and legal information
SCEV Domaine Geneletti
Company with capital of € 65,790
14 Rue Saint Jean
39210 Château-Chalon
France
Tel: 03 84 44 95 06
N ° siret: 414 418 970 000 11 - code APE 011G
VAT: FR65414418970
Website Hosting: OVH - Website Design: Claude Dalphin
